To our Customers & Clients As someone who values our relationships with customers and our position in the industry, I wanted to respond directly to the feedback we have had following a letter sent from Trad Hire & Sales earlier this week.
We are all facing an unprecedented situation: one that is putting a great deal of pressure on businesses of all shapes and sizes across the country. We have complete empathy for those who are affected.
The construction and housebuilding sectors have been uniquely impacted by the COVID-19 outbreak, as have those businesses who supply those sectors. This is largely because of the lack of clear guidance from the government, which has only recently been clarified.
The fact that this advice has not been as clear as all construction companies would like has resulted in many companies continuing to work – particularly on those projects that are deemed ‘essential’ such as public infrastructure and other crucial programmes. Others had already taken the decision to close sites down on a temporary basis, pending guidance from the CLC, Build UK and Public Health England, which is now available.
For companies like TRAD Hire & Sales, and other hire and sales companies, where we are all supplying a sector that is currently expected to remain open, there are difficult decisions to be made to ensure we can support customers like you and look after our staff, while staying in line with the Government’s instructions to the sector as a whole.
Based on the advice and guidance from the Government, from Public Health England and from construction industry bodies, we plan to remain open. If the advice changes, we will review our position – but we do not expect it will, given various comments from the government this week. Indeed, one statement suggested that construction sites remaining open is part of the Coronavirus modelling programme.
For TRAD Hire & Sales, and other companies in the construction supply chain, this means that many of our customers are still working on site. Our depots remain open for collection and return of equipment as usual, whilst adhering to safe distance guidance set out by Public Health England.
Given this situation, we have no option but to continue charging for equipment hire as our standard default position. This has been a difficult decision to take, but as the construction industry remains ‘open’, we need to keep our business running as normally as we can to support you and the sector in general.
Of course, given that not all sites are open, or accessible, we are and will continue to be as flexible as we can with our customer base. If you are experiencing a site shut-down, partial shut or temporary closure, please contact your regular TRAD H&S representative and we will work with you on an individual case-by-case basis, as we have always done, to do the best we can to support you through this difficult period.
CEO TRAD UK
The NASC is recognised as the national trade body for access and scaffolding in the UK, producing a wide range of industry guidance for scaffolding contractors, their operatives and their clients. Members of the NASC are strictly regulated to ensure a continuous high standard of scaffolding practice.
Royal Society for the Prevention of Accidents – actively involved in the promotion of safety and the prevention of accidents in all areas, demonstrating our commitment to safety and providing us with operational guidelines.
ISO 9001 is the internationally recognized Quality Management System (QMS) standard that can benefit any size of organization and is designed to be a powerful business improvement tool.
TRAD UK have been audited by BSi and are accredited to ISO 9001:2015.
The Fleet Operator Recognition Scheme (FORS) is a voluntary accreditation scheme for fleet operators which aims to raise the level of quality within fleet operations, and to demonstrate which operators are achieving exemplary levels of best practice in safety, efficiency, and environmental protection.
CHAS is established as the market leader for health and safety pre-qualification in the UK. It is available to suppliers (those who provide goods and services) and to organisations (buyers) looking for suitably competent suppliers.
Constructionline is the UK’s largest Government-owned register of contractors and consultants for the construction industry. Constructionline standards are high, all suppliers are pre-qualified to the official Government pre-qualified standard.
BM TRADA membership and subsequent annual Scaffold Board grading accreditation allows TRAD to inspect the quality of their scaffold boards both new and in service. This ensures that the quality of their scaffold boards are always measured and comply with the current BS2482 – 2009 standard.